Healthcare

Queaxis enables healthcare facilities including Hospitals, Clinics, Pharmacies & Labs to create a seamless and hassle free patient journey. Queaxis offers the perfect blend of healthcare workflow management by centrally integrating with the HIS solution. It acts as the interface between patients, nurses, doctors and the management, thereby boosting the Operational efficiency of the Health Care provider

Challenges

Waiting Time

Patients perceive waiting as a hindrance to receiving quality services, thereby giving a distasteful experience

Tedious Processes

Manual serving results in an unpleasant experience for patients and doctors alike due to delays, confusions and mistakes

Staff Inefficiency

Unorganized flow of patients jeopardizes the performance of Health Care staff to serve patients efficiently

Lack of Feedback

Absence of a real-time feedback prevents the management from being aware of the gaps in their service provided

How We Solve It

Appointment Booking

Mobile App for Appointment Booking & Schedule before arrival at the Hospital. Patients can book, modify or cancel their appointments and also receive live updates over the App & SMS.

Queue Management

Advanced Queuing Solution to manage patient flow from the time of arrival right until they leave the Hospital. It significantly reduces the waiting time and also keeps the Patient informed of their service status.

Patient Feedback

Real-time feedback from Patients which can be analyzed and benchmarked for immediate intervention. The feedback includes qualitative and quantitative responses which are gathered during and after the service.

Patient Flow Report

Comprehensive report with Patient Experience insights which maps the entire patient journey. The rich graphical insights enables the Hospital to make faster business decisions.

Mobile App for Appointment Booking & Schedule before arrival at the Hospital. Patients can book, modify or cancel their appointments and also receive live updates over the App & SMS.

Advanced Queuing Solution to manage patient flow from the time of arrival right until they leave the Hospital. It significantly reduces the waiting time and also keeps the Patient informed of their service status.

Real-time feedback from Patients which can be analyzed and benchmarked for immediate intervention. The feedback includes qualitative and quantitative responses which are gathered during and after the service.

Comprehensive report with Patient Experience insights which maps the entire patient journey. The rich graphical insights enables the Hospital to make faster business decisions.

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